You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Troubleshooting > Clean up Corrupt Dimension Database files version 8.0 and above
Clean up Corrupt Dimension Database files version 8.0 and above
print icon

If eTakeoff Dimension is acting improperly, it could be due to the fact that the database files, Dimension80ProjData.ctr & Dimension80StdsData.ctr, have become corrupt.

To clean the files up, perform the steps below.

Client Server Environment:

  1. Make sure all users exit out of Dimension 
  2. On the server, navigate to the C:\Faircom\eTkoServer folder
  3. Proceed to "Run DBUtil.exe".

Stand-alone computer

  1. Exit out of Dimension
  2. Navigate to the C:\Program Files (x86)\eTakeoff\RView folder
  3. Proceed to "Run DBUtil.exe".

Run DBUtil.exe

  1. Double click on the file, eTkoDBUtil.exe
  2. Click on the Compact/Fixup Tab
  3. Click on the Start

On a regular basis, we recommend the following:

  • Advise all users to exit out of eTakeoff Dimension before leaving for the evening. That way, if the server shuts down unexpectedly (like a power outage), the database files won't be open and will be less likely to get corrupted.
  • When the server is shut down improperly, re-index the database files by following the instructions in this article even if the data is not acting properly.
Feedback
2 out of 6 found this helpful

scroll to top icon