Jul 15, 2021
1883
Dimension Database Conversion Error in a Server Environment
During a database conversion in a server environment, if you receive an error similar to the one shown above, perform the following steps.
- Navigate to C:\Faircom\eTkoServer
- Click on the "eTkoDBUtil.exe" file
- Verify that the Database Configuration Folder is the folder where the Dimension database files are located.
- Make sure the “Type” button is set to “Client/Server”
- Click on the Compact/Fixup Tab
- Click on Start
- Once you have Compacted / Fixed Up the database files, click on eTkoDBCvt.exe to convert the database files.
For more information on eTkoDBUtil, click here.