Sep 27, 2022
5651
If eTakeoff Dimension is acting improperly, it could be due to the fact that the database files, Dimension80ProjData.ctr & Dimension80StdsData.ctr, have become corrupt.
To clean the files up, perform the steps below.
Client Server Environment:
- Make sure all users exit out of Dimension
- On the server, navigate to the C:\Faircom\eTkoServer folder
- Proceed to "Run DBUtil.exe".
Stand-alone computer
- Exit out of Dimension
- Navigate to the C:\Program Files (x86)\eTakeoff\RView folder
- Proceed to "Run DBUtil.exe".
Run DBUtil.exe
- Double click on the file, eTkoDBUtil.exe
- Click on the Compact/Fixup Tab
- Click on the Start
On a regular basis, we recommend the following:
- Advise all users to exit out of eTakeoff Dimension before leaving for the evening. That way, if the server shuts down unexpectedly (like a power outage), the database files won't be open and will be less likely to get corrupted.
- When the server is shut down improperly, re-index the database files by following the instructions in this article even if the data is not acting properly.